> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/agentfire-idx/agentfire-idx-af-fub-widget.md).

# How to Use the AgentFire Widget in Follow Up Boss

Use the AgentFire widget inside Follow Up Boss to bring a contact into your website, set up and manage their listing alerts, and choose which agent they're assigned to.

The AgentFire widget sits on the right side of a contact's profile in Follow Up Boss. From there you can set up listing alerts for that contact and choose their agent, without opening your AgentFire Dashboard.

{% hint style="info" %}
**AgentFire IDX only.** The widget only works on websites that use AgentFire IDX.
{% endhint %}

If you haven't added the widget yet, see [How to Connect Follow Up Boss to Your Website](/integrations/follow-up-boss/crm-how-to-connect-your-follow-up-boss-account.md#add-the-agentfire-widget-to-follow-up-boss). You'll need your **AgentFire Follow Up Boss Widget** key, which is different from the API key you created in Follow Up Boss.

## Bring a contact into your website

Contacts who were already in Follow Up Boss before you connected it don't come over to your website on their own. The widget shows **Import Contact Into AgentFire** for them.

{% stepper %}
{% step %}

### Click Import Contact

Open the contact in Follow Up Boss, find the AgentFire widget on the right and click **Import Contact**.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-bc04a1347983f94426faab9f436992fb9a026049%2Ffubw-1-import.png?alt=media" alt="The AgentFire widget showing Import Contact Into AgentFire with the Import Contact button" width="300"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Check that it worked

You'll see **Success! Contact has been imported into AgentFire!** Click **Close**. The widget now shows its menu, with **Lead Connected** at the bottom.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-071de0a92b42ccbc3f77801cb36b8b07a17afde0%2Ffubw-2-success.png?alt=media" alt="The Success message after importing a contact" width="300"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Set up a listing alert

{% stepper %}
{% step %}

### Click Create a New Alert

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-748b86c334037ff9f827b3a524a50f303b3dd78d%2Ffubw-3-menu.png?alt=media" alt="The widget menu with View Lead Profile, Create a New Alert and Manage Alerts" width="300"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Name the alert

Type a name the contact will recognize, like "3-bed homes in Doral", and click **Next Step**.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-c339685017885fcf7a393130dae20bc6c3fcb4ba%2Ffubw-4-alert-name.png?alt=media" alt="The Alert Name field with a name typed in" width="300"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose the listings and how often

* To reuse a search you've already saved, click **Use An Existing Saved Search**.
* Or type a city, address or zip, and click the filter button next to it for price, beds, baths and more.

Under **Send Alerts**, choose **Asap**, **Daily** or **Weekly**. The list below shows the listings that match right now.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-66d2b87afc8d89e889cd52e6c7f585325485d5ed%2Ffubw-5-alert-settings.png?alt=media" alt="Use An Existing Saved Search, the location box with the filter button, and the Send Alerts options" width="300"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click Create This Alert

You'll see **Search alert saved!** The contact will be emailed whenever a new listing matches.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-1267ebd2dd5a0a198e482a778ed82e8428508970%2Ffubw-7-alert-saved.png?alt=media" alt="The Search alert saved message" width="300"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Change or delete an alert

Click **Manage Alerts**. Each alert has two icons: the **arrow** opens the search on your website, and the **trash can** deletes the alert after you confirm.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-519f8b82c819d8de0eb03221a28766ac5a72d14a%2Ffubw-8-manage-alerts.png?alt=media" alt="Manage Alerts with an alert and its open and delete icons" width="300"><figcaption></figcaption></figure>

To change an alert's filters, create a new one and delete the old one.

## Choose the contact's agent

Click the **person icon** at the top right of the widget. Search for an agent or pick one from the list and click **Assign**. Click the **house icon** to go back to the menu.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-31a59a3b0eb40cbebaa9b22073a4dae421f17bc9%2Ffubw-9-assign.png?alt=media" alt="The agent list with Assign buttons" width="300"><figcaption></figcaption></figure>

This sets the agent on your AgentFire website. If you later change the contact's owner in Follow Up Boss, check the widget too, since it may not update on its own.

## Common Questions

<details>

<summary>My older Follow Up Boss contacts aren't in Lead Manager.</summary>

Connecting Follow Up Boss doesn't copy over the contacts you already had. Open each one in Follow Up Boss and click **Import Contact** in the widget.

</details>

<details>

<summary>The widget is asking for a key.</summary>

Use your **AgentFire Follow Up Boss Widget** key, not the API key you made in Follow Up Boss. You'll find it in your AgentFire Dashboard under **Lead Manager > Connect a CRM**: see [How to Connect Follow Up Boss to Your Website](/integrations/follow-up-boss/crm-how-to-connect-your-follow-up-boss-account.md#add-the-agentfire-widget-to-follow-up-boss).

</details>

<details>

<summary>The widget shows an error, but new leads still reach Follow Up Boss.</summary>

Leads and the widget connect separately, so one can work while the other doesn't. Email <support@agentfire.com> with a screenshot of the error and the contact's name.

</details>

<details>

<summary>I can't find the widget on a contact.</summary>

Check that it's turned on in Follow Up Boss under **Admin** > **All Integrations** > **AgentFire FUB Widget**. Your site also needs AgentFire IDX. If it's on and still missing, email <support@agentfire.com>.

</details>

<details>

<summary>Importing a contact changed their agent.</summary>

Imported contacts may be given your website's main agent at first. Use the **person icon** to assign the right one. If this keeps happening, email <support@agentfire.com>.

</details>

<details>

<summary>Why does the alert email show the main agent's name?</summary>

That comes from your MLS rules, not the widget. See [How to Set Up Listing Alerts for a Lead](/agentfire-idx/listing-alerts/agentfire-idx-listing-alerts.md).

</details>