The reports you deliver to clients are an opportunity to begin building a relationship. Include a message that converts!
With every client who completes a request for an automatic home valuation, they will be provided with a copy via email.
This gives you an excellent opportunity to tailor a message above the report that includes your own message and calls to action.
![1-Nov-30-2023-06-55-17-6110-PM](https://support.agentfire.com/hs-fs/hubfs/1-Nov-30-2023-06-55-17-6110-PM.png?width=688&height=685&name=1-Nov-30-2023-06-55-17-6110-PM.png)
![](https://support.agentfire.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio645016519fbe2b45cc92fd421ff3ba60blue-bar.png)
Head to the settings for the Home Valuation plugin, by opening your left menu and navigating to:
Site Tools > Home Values > Customize & Settings
![2-Nov-30-2023-06-55-26-3924-PM](https://support.agentfire.com/hs-fs/hubfs/2-Nov-30-2023-06-55-26-3924-PM.png?width=425&height=659&name=2-Nov-30-2023-06-55-26-3924-PM.png)
Expand the Settings module
![3-Nov-30-2023-06-55-34-5041-PM](https://support.agentfire.com/hs-fs/hubfs/3-Nov-30-2023-06-55-34-5041-PM.png?width=688&height=313&name=3-Nov-30-2023-06-55-34-5041-PM.png)
Click to the Auto-Responder Tab.
![4-Nov-30-2023-06-55-43-5137-PM](https://support.agentfire.com/hs-fs/hubfs/4-Nov-30-2023-06-55-43-5137-PM.png?width=688&height=336&name=4-Nov-30-2023-06-55-43-5137-PM.png)
The auto responder is optional, and you may elect to not include anything above the report.
Optionally disable any personalized message
![5-Nov-30-2023-06-55-51-2548-PM](https://support.agentfire.com/hs-fs/hubfs/5-Nov-30-2023-06-55-51-2548-PM.png?width=688&height=406&name=5-Nov-30-2023-06-55-51-2548-PM.png)
Control the sender information including the From Name and the Email Address for reply to.
![6-Nov-30-2023-06-55-59-7954-PM](https://support.agentfire.com/hs-fs/hubfs/6-Nov-30-2023-06-55-59-7954-PM.png?width=688&height=115&name=6-Nov-30-2023-06-55-59-7954-PM.png)
The email template supports html, and any standard Wordpress Visual editor content, with the exception of shortcodes.
Edit your email response template as desired.
![7-Nov-30-2023-06-56-08-1783-PM](https://support.agentfire.com/hs-fs/hubfs/7-Nov-30-2023-06-56-08-1783-PM.png?width=688&height=275&name=7-Nov-30-2023-06-56-08-1783-PM.png)
Note: You my find that using the available merge tag variables allows you to give your custom message a more personalized feel. Supported merge tag variables include:
Of these, the Agent Contact Information is also known as the Header Text area of your Home Valuation Templates tab.
![8-Nov-30-2023-06-56-39-6960-PM](https://support.agentfire.com/hs-fs/hubfs/8-Nov-30-2023-06-56-39-6960-PM.png?width=688&height=307&name=8-Nov-30-2023-06-56-39-6960-PM.png)
Be sure to save your changes when you are done!
![9-Nov-30-2023-06-56-48-7395-PM](https://support.agentfire.com/hs-fs/hubfs/9-Nov-30-2023-06-56-48-7395-PM.png?width=688&height=332&name=9-Nov-30-2023-06-56-48-7395-PM.png)