Frequently Asked Questions

Common questions answered from our support desk

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21 articles in this collection
Written by Nelson Cuesta, Aaron Konter, Neiman Maric and 1 other

General Troubleshooting

Page Speed Performance Synthetic Tests VS Real World

Written by Aaron Konter
Updated over a week ago

What about my site 404's?

Written by Nelson Cuesta
Updated over a week ago

I pasted some code into my site, why isn't it working?

Written by Nelson Cuesta
Updated over a week ago

Google Webmaster Tools - Managing users, owners, and permissions

Adding addition users to your Google Webmaster Tools

Written by Brad Ristic
Updated over a week ago

Why won't my video autoplay?

Earlier this year Safari on macOS and iOS, as well as Chrome for Desktop and Mobile introduced a new auto-play policy.

Written by Brad Ristic
Updated over a week ago

My site went live and now I can't log in?

Written by Nelson Cuesta
Updated over a week ago

Changing your site to a new domain

Written by Nelson Cuesta
Updated over a week ago

Common Questions

How to update my billing information

Written by Nelson Cuesta
Updated over a week ago

What is a CRM?

Written by Nelson Cuesta
Updated over a week ago

My IDX is free, why do I need an IDX provider?

Written by Neiman Maric
Updated over a week ago

Website Re-Branding

Everything you need to know about changing the logo and/or brokerage/agent info, domain name change and more.

Written by Aaron Konter
Updated over a week ago

How do I upgrade my existing AgentFire site?

Written by Nelson Cuesta
Updated over a week ago

Why we dont recommend Lease Applications in Gravity Forms

Written by Nelson Cuesta
Updated over a week ago

How to Add Videos to your Website

This article covers key steps on how to add a Video to your page, and how to create a Video Post.

Written by Aaron Konter
Updated over a week ago

Why You Should Never Upload a Video to WordPress

Written by Nelson Cuesta
Updated over a week ago

My Domain Name is Changing - How can I preserve ranking?

Written by Nelson Cuesta
Updated over a week ago

Do you host emails?

Written by Nelson Cuesta
Updated over a week ago

Can I show sold listings on my website?

Written by Nelson Cuesta
Updated over a week ago

Can we have a video header for the site?

Written by Nelson Cuesta
Updated over a week ago

Are your IDX solutions 'iframed' into the site?

Written by Nelson Cuesta
Updated over a week ago

AgentFire Full Pricing List

Written by Nelson Cuesta
Updated over a week ago