1. AgentFire Help Desk
  2. Coaching and Success

Get Live Help in Our Customer Success Office Hours

Have questions about using your dashboard, optimizing your website, or general best practices? Join our Customer Success Office Hour Live webinar for real-time guidance from our team!

What We Cover:

These interactive, live sessions are perfect for:

  • Getting Started: Learn how to navigate your dashboard and key features

  • General How-Tos: Ask questions about platform functionality

  • Strategy & Best Practices: Discuss high-level approaches to maximize success

  • Q&A: Get instant answers in a collaborative setting

Please note:

  • Office Hours are designed for broad educational topics—not troubleshooting for specific account issues. For technical or account-specific problems, please contact Support at support@agentfire.com, or you can chat with them here in our Help Center.

  • While we can discuss general strategy, these sessions are not a replacement for dedicated consulting or implementation services.

Since these sessions are not recorded, you’ll have the flexibility to ask questions in real time—no question is too basic!

Who Should Attend?

  • New clients onboarding to the platform (We still recommend taking advantage our our pre-recorded sessions too)

  • Existing users looking for refreshers or strategic advice

  • Teams interested in best practices and peer insights

How to Join:

We host Office Hours twice a week:

  • When: Tuesdays at 3 PM and Fridays at 11 AM ET

  • Duration: 1 hour (If no one happens to attend a session, we may shut it down early)

  • Registration: Please register to join any sessions that you want to attend. You can register on the same day as the session or ahead of time to claim a seat. 

    📅 Tuesdays at 3 PM EST – Join Webinar

    📅 Fridays at 11 AM EST – Join Webinar

Pro Tip: Come prepared with your general questions about the platform or strategies you'd like to discuss!

Let’s work together to make the most of your experience—see you there!. See you in Office Hours!