> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/faqs-and-general/common-questions/articles-1504924-do-you-host-emails.md). # Does AgentFire Host Email? AgentFire doesn't host email. Learn where to set up an email address on your domain and how we keep your existing email working. No. AgentFire hosts your website, not your email. To get an email address on your domain (like ), sign up with an email provider. We'll add the DNS records it needs so your email works alongside your website. ## Set up email on your domain {% stepper %} {% step %} ### Choose an email provider Most of our clients use [Google Workspace](https://workspace.google.com/) or [Microsoft 365](https://www.microsoft.com/microsoft-365/business). Your domain registrar (for example, GoDaddy) may also sell email. {% endstep %} {% step %} ### Get the DNS records from your provider During setup, your provider gives you records to add to your domain, usually MX records plus TXT records for SPF and DKIM. {% endstep %} {% step %} ### Send the records to us If your domain's nameservers point to AgentFire, email with the records and we'll add them for you. See [How to Add or Change DNS Records](/launch/redirects-and-dns-management/how-to-add-or-change-dns-records.md). {% endstep %} {% endstepper %} ## Already have email on your domain? When your site goes live, your domain's nameservers move to AgentFire. Your email records have to come with them, or your email can stop working. We scan your domain and copy the records we find, but a scan can miss some. To keep your email safe: 1. **Before launch**, ask whoever manages your domain's DNS for a full DNS zone export and send it to us. This isn't always your registrar. See [How to Send Us Your DNS Records](/faqs-and-general/common-questions/how-to-send-us-your-dns-zone-records.md). 2. **Right after launch**, send yourself a test email and reply to it, to make sure you can both send and receive. If something stops working, email right away. ## Switching email providers When you move to a new provider, for example from GoDaddy email to Google Workspace, send us the new provider's records. Tell us that the new provider replaces the old one, so we can remove the old mail records. Your domain should have only one SPF record, so we'll combine or replace it as needed. Don't send us your registrar or email passwords. We only need the records. ## Common Questions
I can't log in to my email, or forgot my password. Contact your email provider (for example, Google Workspace or Microsoft 365) or whoever set up your mailbox. We don't have access to email accounts and can't reset email passwords.
Is my Google Workspace bill from AgentFire? No. Google Workspace is billed by Google, or by your registrar if you bought it through them.
I'm not getting emails. Did the website cause it? Check with your email provider first. If they say a DNS record is missing or wrong, send us the exact record and we'll add or fix it. See [Emails Going to Spam?](/faqs-and-general/common-questions/having-trouble-with-emails-going-to-spam-a-guide-to-finding-the-right-help.md) for more.
My email provider says verification failed. New records can take a little while to show up. Wait a bit, then try verifying again. If it still fails, email with the exact record your provider asked for and we'll check it.
My registrar sells my email. Do I change records there? No. Once your nameservers point to AgentFire, your DNS records are managed here. Changes made at your registrar won't take effect. Send the records to us instead.
Forwarded emails or website lead notifications are bouncing. That's a different problem from your mailbox setup. Email with a copy of the bounce message.
Can AgentFire send newsletters from my domain? No. To send newsletters, use an email marketing service such as Mailchimp. If it asks you to verify your domain, send us the records it gives you.