> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/faqs-and-general/common-questions/how-to-send-us-your-dns-zone-records.md).

# How to Send Us Your DNS Records

The exact format to use when sending DNS records to AgentFire, with examples, so your changes are made right the first time.

DNS records connect your domain to services like your email, CRM or a landing page. When AgentFire manages your DNS, our team adds the records for you. This article shows exactly what to send so nothing gets lost.

Just need to add a record for a new service? See [How to Add or Change DNS Records on Your Domain](/launch/redirects-and-dns-management/how-to-add-or-change-dns-records.md) for the full process.

## What to Send

### Adding a new service

Send only the records that service gives you, such as Google Workspace, Follow Up Boss or Mailchimp. Tell us whether each one should be **added**, **replaced** or **removed**. For a replacement, tell us which existing record it replaces.

### Moving your website to AgentFire

Ask your current DNS provider for a **complete DNS zone export** and send us the whole file. This lets us keep your email and other services working when your website moves.

## Use Plain Text, Not Screenshots

Paste the records into your email or attach a **.txt** file. Screenshots often cut off long values, and a record with a single missing character won't work.

For each record, include:

* **Type**, such as A, CNAME, MX or TXT
* **Name** or **Host**
* **Value**, **Target** or **Data**, copied in full
* **TTL**, if your provider lists one
* **Priority**, for MX records
* **Proxy setting**, if your provider asks for "DNS only"

## Example

This is how a set of records should look. These are examples only, so always use the exact values from your own provider.

| Type  | Name / Host        | Value / Target                        | TTL  | Priority |
| ----- | ------------------ | ------------------------------------- | ---- | -------- |
| CNAME | go                 | sites.example-crm.com                 | Auto |          |
| MX    | @                  | smtp.google.com                       | 3600 | 1        |
| TXT   | @                  | google-site-verification=abc123xyz789 | Auto |          |
| TXT   | google.\_domainkey | v=DKIM1; k=rsa; p=MIIBIjANBgkqh...    | Auto |          |

The **@** symbol means your main domain, such as `yourdomain.com`.

## Where to Send Them

Email the records to <support@agentfire.com> from the account owner's email address, with your domain name and the service you're connecting. We'll confirm with you before making any change, and let you know when it's done.

## Common Questions

<details>

<summary>My email app turned the records into links. What should I do?</summary>

Some email apps turn record values into links automatically, which changes them. Attach the records as a .txt file instead.

</details>

<details>

<summary>A provider wants me to point my main domain or www to their server.</summary>

Check with us before doing this. It would take your AgentFire website offline. Most providers can give you records for a subdomain instead, like `go.yourdomain.com`.

</details>
