> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/faqs-and-general/common-questions/moving-your-website-away-from-kvcore-what-you-need-to-know.md).

# Moving Your Website From kvCORE (BoldTrail)

What happens when you move your website from kvCORE (BoldTrail) to AgentFire, what to ask BoldTrail, and how to avoid surprises.

kvCORE (now called BoldTrail) and AgentFire both use a service called Cloudflare to run websites. BoldTrail often has to release your domain from its Cloudflare setup before your AgentFire website can go live on it. Until it does, your domain may keep showing your old website, or not load at all.

Here's how to make the move go smoothly.

{% stepper %}
{% step %}

### Tell us before you contact BoldTrail

Email <support@agentfire.com> first. We'll check what your domain is used for, like your email, so nothing breaks in the move. We'll also tell you exactly what to ask BoldTrail for.

If your agents have their own addresses on your domain, like `jane.yourdomain.com`, send us the list and where each one should go.
{% endstep %}

{% step %}

### Ask BoldTrail to release your domain

As their client, contact BoldTrail support and ask them to remove your domain, and any agent addresses, from their Cloudflare account.

Releasing the domain doesn't close your BoldTrail account. If you also want to cancel your BoldTrail website or domain add-on, ask them about that separately.
{% endstep %}

{% step %}

### Forward their reply to us

When BoldTrail confirms, forward their email to <support@agentfire.com>. We'll finish connecting your domain and check your website loads.
{% endstep %}
{% endstepper %}

Your website may be unavailable for a while during the switch, and how long often depends on how quickly BoldTrail responds. Plan the move for a quieter time, and pause any ads that send people to your website.

## Common Questions

<details>

<summary>My domain still shows my old kvCORE website.</summary>

Email <support@agentfire.com> and we'll check what's still pointing to the old website, so you know exactly what to ask BoldTrail.

</details>

<details>

<summary>My main website works but some agent addresses don't.</summary>

Email <support@agentfire.com> with the addresses that don't load and where each should go, and we'll check them.

</details>

<details>

<summary>Can I keep using kvCORE as my CRM?</summary>

Yes. Your new website can send its leads to kvCORE. See [How to Connect Your CRM to Your Website](/integrations/lead-manager/crm-connect-your-crm.md), or email <support@agentfire.com> and we'll help you connect it.

</details>