> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/integrations/follow-up-boss/crm-how-to-connect-your-follow-up-boss-account.md).

# How to Connect Follow Up Boss to Your Website

Send your website leads straight to Follow Up Boss, then add the AgentFire widget and tag your leads by form.

Connecting Follow Up Boss sends every lead from your website forms, like your contact and home value forms, straight into your Follow Up Boss account. It takes about five minutes.

You'll need to be an admin on both your AgentFire website and your Follow Up Boss account.

{% hint style="info" %}
**Using Showcase IDX?** Leads from Showcase IDX search pages need their own connection. Email <support@agentfire.com> and we'll help you set it up.
{% endhint %}

## Connect Follow Up Boss

{% stepper %}
{% step %}

### Create an API key in Follow Up Boss

In Follow Up Boss, click **Admin** in the top menu, then open **API Keys & Lead Email**. Click **Create API Key**.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-b8c30625a6e708459a5d2abf263b64b67a900321%2Ffub-0-api-keys.png?alt=media" alt="Follow Up Boss API Settings page with the Create API Key button highlighted"><figcaption></figcaption></figure>

Name the key "AgentFire," click **Create API Key** and copy the key it shows you. Use the Follow Up Boss account that should receive your website leads.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-2efd028ebefb070b0b2322ee179e45f9302b32cc%2Ffub-0b-create-key.png?alt=media" alt="Create API Key window with AgentFire entered as the name and the Create API Key button highlighted" width="440"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open Connect a CRM

In your AgentFire Dashboard, open the menu in the top left corner and go to **Lead Manager > Connect a CRM**. Click **Add**.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-3b2dcf67f6b610e5fcffb924af77788aeeacdf42%2Ffub-1-connect-crm.png?alt=media" alt="Connect a CRM page with the Add button highlighted"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose Follow Up Boss

Pick **Follow Up Boss** from the list.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-105bada39b22ffad20ad81f40a15a30bf1727646%2Ffub-2-crm-list.png?alt=media" alt="List of available CRMs including Follow Up Boss, Lofty, WiseAgent, HighLevel, SureSend, Zapier, kvCORE, Top Producer, MailChimp, Pipedrive and Realvolve" width="420"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Paste your key and save

Give the connection a name only you will see, such as "Follow Up Boss," and paste your API key. Then click **Update** on the right to save.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-81ae08e84baee3ef9961ca22bbcb71d74415bb12%2Ffub-3-fub-form.png?alt=media" alt="Follow Up Boss connection with the integration name and API key fields, and the Update button highlighted"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Send a test lead

Fill out the contact form on your website using an email address you haven't used before, then check that the lead appears in Follow Up Boss.
{% endstep %}
{% endstepper %}

## Add the AgentFire Widget to Follow Up Boss

**AgentFire IDX only.** The widget lets you see a lead's AgentFire activity and saved homes, and set up search alerts, right inside their Follow Up Boss profile. You don't need it to receive leads.

1. In Follow Up Boss, click **Admin**, then **All Integrations**. Find **AgentFire FUB Widget** and click it, then click **Enable**.

   <figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-501cbecab27d9852977309a0d37eebd8fd5637aa%2Ffub-4-widget-card.png?alt=media" alt="Follow Up Boss All Integrations page with the AgentFire FUB Widget card highlighted" width="500"><figcaption></figcaption></figure>
2. Open any lead that came from your website and scroll down to the AgentFire widget.
3. Paste your **AgentFire Follow Up Boss Widget** key when asked. You only do this once. You'll find this key in your AgentFire Dashboard under **Lead Manager > Connect a CRM**, at the top of the page once Follow Up Boss is connected. Click **Copy** to copy it.

   <figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-9f0a54468d78b102e79117c9de6826f941509ee0%2Ffub-5-widget-key.png?alt=media" alt="Connect a CRM page with the AgentFire Follow Up Boss Widget key box and Copy button highlighted above the Follow Up Boss connection"><figcaption></figcaption></figure>

{% hint style="warning" %}
The widget key is different from the API key you created in Follow Up Boss. The API key goes in your AgentFire Dashboard, and the widget key goes inside Follow Up Boss.
{% endhint %}

## Tag Leads by Form

You can add Follow Up Boss tags to any form on your website, so you can tell which form each lead came from and trigger your Follow Up Boss automations.

{% stepper %}
{% step %}

### Open the form's settings

Open the page with the form in the editor, hover over the form and click the pencil icon on its **Lead Form** label.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-94b7239e8adb06df2e3c4af28f1184d7a3ff9ba4%2Fform-1-lead-form-pencil.png?alt=media" alt="Contact form in the page editor with the pencil icon on its Lead Form label highlighted" width="500"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Add your tags

Open **Form Notifications**. Under **Integrations**, pick tags in **Lead Tags** or type new ones. Then click **Save** in the top right corner.

<figure><img src="https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-11cb1d36105b272dfd516ab8ff485628672787ce%2Fform-2-lead-tags.png?alt=media" alt="Lead Form settings panel open to Form Notifications, with the Lead Tags field highlighted under Integrations" width="340"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

Everyone who fills out that form gets those tags in Follow Up Boss, along with which form they used.

## Common Questions

<details>

<summary>I don't see Connect a CRM.</summary>

You need admin access to your website. Ask your account owner, or email <support@agentfire.com>.

</details>

<details>

<summary>Leads aren't showing up in Follow Up Boss.</summary>

Send a test lead through the exact form that's not working. Your IDX sign-up forms and your other website forms can use separate connections, so one working doesn't mean both are. If the test doesn't arrive, email <support@agentfire.com> with the page link and the test lead's name and email.

</details>

<details>

<summary>I switched to a different Follow Up Boss account.</summary>

Create a new API key in the new account and replace the old key under **Lead Manager > Connect a CRM**.

</details>

<details>

<summary>Leads are skipping my Follow Up Boss lead routing.</summary>

A form set to send leads to a specific agent can skip your normal routing. Email <support@agentfire.com> with the form's page link and we'll check its settings.

</details>

<details>

<summary>Can you add the Follow Up Boss tracking pixel to my site?</summary>

Yes. Email <support@agentfire.com> with the tracking code from Follow Up Boss.

</details>