> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/integrations/lead-manager/articles-1667038-lead-manager-assigning-an-agent-to-a-lead.md).

# How to Assign a Lead to an Agent

How to assign a lead to an agent on your team in Lead Manager, what the agent sees, and how this differs from choosing who gets future leads.

You can assign any lead in your Lead Manager to an agent on your team. If the agent has a Team Link login, the lead shows up in their own **Leads** list.

The agent has to be on your Team page first. See [How to Add or Edit a Team Member Profile](/site-tools/team-members/team-members-adding-a-new-team-member-profile.md).

## Assign a lead

{% stepper %}
{% step %}

### Click the agent picture

Go to **Leads**. In the lead's row, click the picture in the **Agent** column. If no one is assigned yet, it's a gray outline.

![Lead Manager with the Agent picture on a lead highlighted](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-fcda6987c72f3e452588b165609818bffc3a83e7%2Fassign-agent-1-list.png?alt=media)

You can also open the lead with **View Profile** and click **Assign Agent**.
{% endstep %}

{% step %}

### Choose the agent

Find the agent in the list, or type their name in the search box, and click **Assign**. To take the lead away from everyone, click **Assign** next to **- None -**.

![The Assign Agent window with the search box and an Assign button highlighted](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-a1c3933fb2004d00b013a02c3e24e06dea9d64a2%2Fassign-agent-2-modal.png?alt=media)
{% endstep %}
{% endstepper %}

The change saves right away.

## Common Questions

<details>

<summary>Does the agent get an email when I assign them a lead?</summary>

No. Assigning a lead doesn't send an email. Let the agent know, or they'll see it next time they open **Leads** in their dashboard.

</details>

<details>

<summary>Can I choose which agent gets new leads from a form?</summary>

Yes, on forms that have an **Assign Leads To** setting, like open house registration. See [How to Set Up Open House Registration on a Listing](/site-tools/listings-hub-formerly-my-listings/articles-listings-hub-open-house-registration-options.md). Assigning a lead here only changes that one lead.

</details>

<details>

<summary>An agent left. Can I move all their leads to someone else at once?</summary>

No, leads are assigned one at a time. Use **Filters** in Lead Manager to show only that agent's leads, then assign each one. Also update any forms that send new leads to that agent.

</details>

<details>

<summary>I changed the agent in Follow Up Boss. Why didn't it change on my website?</summary>

Changes in Follow Up Boss don't come back to your website. Assign the agent in both places.

</details>

<details>

<summary>The agent I want isn't in the list.</summary>

Only agents on your Team page are listed. Add them in **Site Tools** > **Team Members**, then try again.

</details>

<details>

<summary>Which leads get sent to my CRM?</summary>

That's set in **Lead Routing**. See [How to Choose Which Leads Go to Your CRM](/integrations/lead-manager/articles-2477448-lead-manager-lead-routing-options.md).

</details>