> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/integrations/zapier/articles-6487113-lead-manager-connecting-agentfire-to-zapier.md).

# How to Connect AgentFire to Zapier

Send your website leads to a CRM or app we don't connect to directly, using your AgentFire key and Zapier.

Zapier links your website to thousands of other apps. Use it when the CRM or app you want isn't one we connect to directly, for example Compass, KW Command, Sierra Interactive or Google Sheets.

{% hint style="info" %}
**Using Follow Up Boss, Lofty, WiseAgent, HighLevel, SureSend, kvCORE, Top Producer, MailChimp, Pipedrive or Realvolve?** Connect it directly in **Lead Manager** > **Connect a CRM** instead. You don't need Zapier.
{% endhint %}

## Get your AgentFire key

{% stepper %}
{% step %}

### Add Zapier App

In your dashboard, go to **Lead Manager** > **Connect a CRM**. Click **Add** and choose **Zapier App**.

![The Add menu with Zapier App](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-566b2034cdf69f7af42f5412b98ca4c45287bc63%2Fzap-1-add-zapier-app.png?alt=media)
{% endstep %}

{% step %}

### Name it and save

Give it a name, such as "Zapier", and click **Update**. You must save first: the key only appears after you click **Update**.
{% endstep %}

{% step %}

### Copy the key

Your AgentFire key now shows in the Zapier App box. Copy it.

![The Zapier App box with the AgentFire key](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-7697ce899f3e9a26a4e67f9a4360ac458a7af9b4%2Fzap-2-key.png?alt=media)
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Treat this key like a password. Only paste it into Zapier.
{% endhint %}

## Build your Zap

{% stepper %}
{% step %}

### Start a Zap

Log in to [Zapier](https://zapier.com) (a free account works for simple Zaps) and create a new Zap.
{% endstep %}

{% step %}

### Choose AgentFire as the trigger

Search for **AgentFire** and pick what should start the Zap. Most people choose **New Lead**. When Zapier asks you to connect your account, paste your AgentFire key.
{% endstep %}

{% step %}

### Choose where the lead goes

Add the app the lead should go to, such as your CRM, and match the fields: first name to first name, email to email, and so on.
{% endstep %}

{% step %}

### Test and publish

Publish the Zap. Then fill in a form on your website yourself, using a made-up name, and check the lead arrives in the other app.
{% endstep %}
{% endstepper %}

## What AgentFire can do in Zapier

| Starts a Zap (trigger)            | When                                            |
| --------------------------------- | ----------------------------------------------- |
| **New Lead**                      | A new lead comes in to Lead Manager             |
| **Lead Assigned to Agent/Office** | A lead is reassigned to another agent or office |
| **Page View**                     | A lead views a page on your website             |

| Zapier can do in AgentFire (action) | What it does                                                            |
| ----------------------------------- | ----------------------------------------------------------------------- |
| **Create New Lead**                 | Adds a lead from another app to your Lead Manager                       |
| **Find Lead**                       | Looks up an existing lead in Lead Manager                               |
| **Find or Create Lead**             | Looks up a lead, and adds a new one to Lead Manager if there's no match |
| **Find Agent**, **Find Office**     | Looks up a team member or office                                        |

For ready-made examples, see [AgentFire on Zapier](https://zapier.com/apps/agentfire/integrations).

## Common Questions

<details>

<summary>Can you set up the Zap for me?</summary>

Email <support@agentfire.com> with the app you want leads sent to. You'll need to log in to that app yourself when connecting it to Zapier, so we never need your password.

</details>

<details>

<summary>My Zap stopped sending leads.</summary>

Open the Zap in Zapier and check its history. If the other app shows an error such as "not authorized", reconnect that app in Zapier. If AgentFire shows the error, email <support@agentfire.com> with the time you submitted a test lead.

</details>

<details>

<summary>A dropdown answer doesn't match in my CRM.</summary>

The options on your website form and in your CRM must match exactly. Change one of them so the wording is the same, or map them in the Zap.

</details>

<details>

<summary>How do I stop sending leads to an old CRM?</summary>

Turn off or delete the Zap in Zapier. Then remove the **Zapier App** box in **Connect a CRM** and click **Update**.

</details>
