> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/launch/redirects-and-dns-management/how-to-add-or-change-dns-records.md).

# How to Add or Change DNS Records on Your Domain

Need a DNS record added for your email, CRM or a subdomain? Send it to our support team and we'll add it for you.

When a service like Google Workspace, your CRM or an email marketing tool asks you to "add DNS records" to your domain, our team does that for you. Just send us the records.

{% hint style="info" %}
**Why can't I log in to Cloudflare myself?** If AgentFire manages your domain's DNS, it lives in AgentFire's Cloudflare account, which also keeps your website online and secure. For that reason we don't share Cloudflare access, but we'll make any DNS change you need.
{% endhint %}

## How It Works

{% stepper %}
{% step %}

### Get the records from your provider

In the service you're connecting, find its domain setup or verification page and copy the records it gives you. If it offers an **Add records manually** option, choose that.
{% endstep %}

{% step %}

### Email them to us

Send the records to <support@agentfire.com> from the account owner's email address. Include:

* Your domain name
* The service you're connecting
* Each record's **Type**, **Name/Host** and **Value**, plus **TTL** and **Priority** if listed
* Whether each record should be added, replaced or removed

Paste the records as plain text or attach a .txt file. Screenshots can cut off long values. See [How to Send Us Your DNS Records](/faqs-and-general/common-questions/how-to-send-us-your-dns-zone-records.md) for the exact format.
{% endstep %}

{% step %}

### Confirm the change

We always need the account owner's OK before changing DNS. If a vendor or IT contact sends us records for you, we'll check with you first.
{% endstep %}

{% step %}

### Finish verifying with your provider

We'll let you know when the records are in place. Then go back to your provider and click **Verify**. Most changes show up within an hour, but some can take up to 24 hours.
{% endstep %}
{% endstepper %}

## Common Questions

<details>

<summary>Can you point a subdomain to another service?</summary>

Yes. Subdomains like `search.yourdomain.com` or `go.yourdomain.com` can point to a landing page, CRM or home search site. Send us the records your provider gives you for that subdomain.

{% hint style="warning" %}
If a provider asks you to point your **main domain** or **www** to their server, check with us first. That change would take your AgentFire website offline.
{% endhint %}

</details>

<details>

<summary>My domain is registered at GoDaddy (or another registrar). Do I make changes there?</summary>

No. Where you bought your domain and who manages its DNS can be two different companies. If your website is with AgentFire, we usually manage your DNS, so send the changes to us. If you're not sure, ask <support@agentfire.com> and we'll check.

</details>

<details>

<summary>My provider still says verification failed.</summary>

Wait an hour or two after we confirm the records are added, then try verifying again. If it still fails, send us the exact error message and the record your provider says is missing.

</details>