> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/site-tools/engage/articles-engage-editing-your-ctas-within-engage.md).
# How to Change a Popup's Settings in Engage
Change when an Engage popup appears, how it animates, which devices see it, its form, and which pages it shows on. Plus fixes for popups that won't close or don't show.
Your popups and other calls to action live in **Site Tools** > **Engage**, not under **Pages**. Click **Edit** next to one to open it. The top bar has three buttons:
* **Content** (the page icon): the layout and the words, images and form.
* **Settings** (the gear): when and how it appears.
* **Target** (the crosshair): which pages it shows on.
Click **Save** at the top right after any change.
## Change the words, images and buttons
Click any text, image or button in the preview and change it in the panel on the left.
## Change the form
Click the form in the preview, then the pencil next to **Lead Form**.
* **Form Settings:** the fields (like name and phone), the Facebook and Google autofill buttons, spam protection, the button label, and what happens after someone submits: **Show Confirmation Message** or **Redirect to new URL**, like a thank-you page or a guide.
* **Form Notifications:** the automatic email the lead gets, extra people to copy on the alert, and the **Lead Type** and **Lead Tags** sent to your CRM.
## Change when it appears
Click the gear (**Settings**).
| Setting | What it does |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------ |
| **Trigger Type** | **Show on scroll position**, **Show after delay** or **Exit intent** (when the mouse heads off the page). |
| **Trigger Value** | For scroll, how far down the page in percent, like `50`. For a delay, the time in **milliseconds**: `5000` is 5 seconds. |
| **Appearance** | How it animates in, like **fadeIn** or **slideInUp**. |
| **Display None** | Click a device icon to hide it on that screen size, like phones. |
| **CTA Lock** | Removes the close button, so visitors have to fill in the form to see the page. Leave it off for a normal popup. |
## Change which pages it shows on
Click the crosshair (**Target**) and add or remove pages. To stop it showing on a page, remove that page here. You can also click **Actions** > **Targets** next to it in the Engage list.
## Other options in the Engage list
Click **Actions** next to a CTA for:
* **Duplicate:** make a copy to change.
* **Assign Agent:** choose the agent shown on CTAs with an agent photo.
* **Targets:** choose its pages.
* **Engage Link:** open it from a button. See [How to Create a Popup With Engage](/site-tools/engage/engage-how-to-create-a-new-engage-cta.md).
* **Delete:** remove it from your website.
## Common Questions
Visitors can't close my popup.
**CTA Lock** is on. Open the gear (**Settings**), switch **CTA Lock** off and click **Save**.
My popup doesn't show on phones.
**Exit intent** watches for the mouse leaving the page, so it doesn't work on phones. Switch **Trigger Type** to **Show after delay** or **Show on scroll position**. Also check that the phone icon under **Display None** isn't selected.
I set a delay of 10 but it shows right away.
The delay is in milliseconds. For 10 seconds, enter `10000`.
I edited my popup but the old version still shows.
Check that you clicked **Save**, then open the page in a private or incognito window.
The button in my popup doesn't go anywhere.
Click the button in the preview and check its link. For a guide download, check the form's **Form Settings** > **Submit Action** too.
