> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/site-tools/reviews/articles-7197789-how-to-connect-your-reviews-feed-zillow-google-custom-feed-agen.md).

# How to Show Zillow, Google and Other Reviews on Your Website

Show your Zillow and Google reviews on your website, add reviews by hand from Yelp or anywhere else, and fix reviews that stop showing.

| Source                     | How it works                                                   |
| -------------------------- | -------------------------------------------------------------- |
| **Zillow**                 | Connects automatically using the email on your Zillow account. |
| **Google**                 | Connects automatically using your Google Place ID.             |
| **Yelp and anything else** | Add the reviews by hand.                                       |

Connected reviews update on their own. Once a source is connected, it still needs to be shown on a page. Most templates already have a reviews section ready to use.

## Connect Zillow

{% stepper %}
{% step %}

### Open Reviews Settings

Go to **Site Tools** > **Reviews** and click **Settings**, then open the **Zillow** tab.
{% endstep %}

{% step %}

### Add each agent

Under **Agents**, click **Add New** and enter the agent's name and the **email on their Zillow account**. Add a row for each agent whose reviews you want to show. Then click **Update**.

![The Zillow tab with the Agents table and Add New button highlighted](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-3c0351f3dab1c8f976e2f962ce4a0d0e917cbab6%2Freviews-1-zillow.png?alt=media)
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Don't change the **Reviews Provider** or the **Bridge Access Token** on this tab. They're already set up for you.
{% endhint %}

The agent needs at least one review on Zillow. Zillow's rules mean:

* Zillow reviews must be shown in their own section, not mixed with Google or other reviews.
* Low-rated Zillow reviews can't be hidden.

## Connect Google

{% stepper %}
{% step %}

### Open the Sources tab

In **Reviews Settings**, open the **Sources** tab. If there's no Google section, click **Add Source** and choose **Google Reviews**.
{% endstep %}

{% step %}

### Add your Place ID

Type your name or business name in the first box. In the second, paste your **Google Place ID**, which starts with `ChIJ`. To find it, click **Find the ID of a particular place** and search for your business. Then click **Update**.

![The Google Reviews source with the label and Place ID boxes](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-5cf3c7a6aa12c88c3b98e55aeb8343d81a8b9541%2Freviews-2-google.png?alt=media)
{% endstep %}
{% endstepper %}

You need a Google Business Profile with at least one review. If you can't find your Place ID, or the one you find shows no reviews, email <support@agentfire.com> with a link to your Google Business Profile.

## Add reviews by hand

Use this for Yelp, your old website, or reviews clients sent you directly.

1. Go to **Site Tools** > **Reviews** and click **New Review**.

   ![The Reviews list with the New Review button highlighted](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-b80fe7ac73bd797caaa8406aa62a797f328441df%2Freviews-3-list.png?alt=media)
2. Type the client's name and click **Add Review**. The review opens on the right.
3. Add the review text and star ratings, and set **Status** to **Published** to show it. **Draft** hides it without deleting it. Reviews visitors submit on your site arrive as **Pending** until you publish them.
4. Scroll down and click **Save**.
5. Use **Categories** if you want different reviews on different pages. **ALL** is the default.

![A review with the Status and Categories settings highlighted](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-339c736b08483cd7eecc158e1823838b7faa982e%2Freviews-4-edit.png?alt=media)

## Show reviews on a page

Most templates already have a reviews slider. Which reviews it shows (Zillow, Google, or ones you added yourself) is set on the slider: see [How to Add Reviews and Show Them in a Slider](/site-tools/reviews/reviews-manual-vs-automatic-how-to-add-reviews-into-a-slider.md). If you'd like help choosing which reviews show where, email <support@agentfire.com>.

## Common Questions

<details>

<summary>My Zillow reviews disappeared.</summary>

Usually the email on your Zillow account changed. Update the email in **Reviews Settings** > **Zillow** to match it, click **Update**, then check every page that shows Zillow reviews, including team member pages. If they're still missing, email <support@agentfire.com>.

</details>

<details>

<summary>Can Yelp reviews connect automatically?</summary>

No. Yelp reviews need to be added by hand.

</details>

<details>

<summary>I connected Google, but my reviews don't show.</summary>

Check that the Place ID is for the right business. Businesses with similar names are easy to mix up. Also check the page's reviews section is set to show Google reviews. If it still doesn't work, email <support@agentfire.com> with the page address and a link to your Google Business Profile.

</details>

<details>

<summary>My Google Business Profile doesn't show an address. Can I still connect it?</summary>

Sometimes Google doesn't give a Place ID for profiles without an address. Email <support@agentfire.com> with a link to your profile and we'll check.

</details>

<details>

<summary>A new review isn't showing yet.</summary>

New reviews come in automatically, but not instantly. If one is still missing after a few days, email <support@agentfire.com> with the reviewer's name and the date.

</details>

<details>

<summary>Can I show only 5-star reviews?</summary>

For Google, yes. Ask support to set it up. For Zillow, no. Zillow doesn't allow hiding reviews.

</details>

<details>

<summary>How do I show each agent's own reviews on their team page?</summary>

Add each agent in the **Zillow** tab with the email on their own Zillow account. Email <support@agentfire.com> and we'll set up their team page to show their reviews.

</details>

<details>

<summary>Can you connect my reviews for me?</summary>

Yes. Email <support@agentfire.com> with the email on your Zillow account and a link to your Google Business Profile. Never send your passwords.

</details>
