> For the complete documentation index, see [llms.txt](https://support.agentfire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.agentfire.com/spark-editor/lead-forms/articles-1521098-lead-forms-editing-your-sending-options.md).

# How to Choose Who Gets Your Lead Emails

Choose who gets an email when someone fills out a form on your website, for all forms or just one, and set the name and address those emails come from.

When someone fills out a form on your website, AgentFire emails you about the new lead. You choose who gets those emails in two places:

* **Notification Settings** for **all forms** on your website.
* A form's own **Form Notifications** settings for **just that form**.

## Change it for all forms

Go to **Leads** > **Lead Manager** > **Notification Settings**. You'll be on the **Your Notifications** tab.

### Who gets the emails

Scroll down to **Lead Notifications**.

![Lead Notifications with Assigned agent, Admin, Admin Email and CC's](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-52e6f0a2ebb2c6e61ae65fbf966964ed88e62dcf%2Fnotif-2-recipients.png?alt=media)

* **Assigned agent**: whether the agent the lead is assigned to gets the email. Choose **No**, **Yes, if no CRMs are connected** or **Yes, even if CRMs are connected**.
* **Admin**: turn this on to send every lead to the **Admin Email**.
* **Admin Email**: the main address that gets your leads.
* **CC's**: anyone else who should get every lead, like an assistant. Separate addresses with commas.

### Who the emails come from

At the top of the tab, under **Notification Email**:

![Notification Email with Status, From Name and From Email](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-6b60ffdd3f3161ae6b9c3ad8bb7e47ead60c691a%2Fnotif-1-from.png?alt=media)

* **Status**: turns these emails on or off.
* **From Name** and **From Email**: the name and address the emails come from.
* **Email Signature**: the sign-off at the bottom. It starts as your site name.

Click **Save Settings** at the top right when you're done.

{% hint style="info" %}
Use a **From Email** on your website's own domain, like `jane@janesmithrealty.com`. Emails sent "from" a Gmail, Yahoo or other outside address are often blocked or sent to spam.
{% endhint %}

## Change it for one form

To send one form's leads to someone extra, like a careers form going to your office manager, open the page in the editor and click the form. In its settings, open **Form Notifications**.

![A form's Form Notifications with Auto-Response Template and Add admin CC's](https://2039430885-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fq65vhH2v4k5rpDOha9Vm%2Fuploads%2Fgit-blob-afd66e08079ea98d2468de95d4279d85679079a1%2Fnotif-3-form-cc.png?alt=media)

* **Add admin CC's**: extra people who get this form's leads, on top of the people in Notification Settings. Separate addresses with commas.
* **Auto-Response Template**: the automatic email sent to the person who filled out the form. Choose **Disabled** to turn it off for this form. You edit the templates themselves under **Notification Settings** > **Lead Auto Responses**.

Click **Save** in the editor. If a page has more than one form, change each one.

For the rest of a form's settings, see [How to Edit a Form on Your Website](/spark-editor/lead-forms/editing-a-lead-form.md).

## Test it

Fill out the form on your live website with your own details and check that the email arrives where you expect.

## Common Questions

<details>

<summary>The lead shows in Lead Manager, but I didn't get an email.</summary>

Check your spam folder first. Then in **Notification Settings**, check that **Admin** is on and the **Admin Email** is right. If you have a CRM connected and expected the assigned agent to get it, check that **Assigned agent** is set to **Yes, even if CRMs are connected**.

</details>

<details>

<summary>A former team member still gets leads.</summary>

Remove their address from **Admin Email** or **CC's** in **Notification Settings**, and from **Add admin CC's** on any form that lists them. Then send a test.

</details>

<details>

<summary>My emails stopped arriving after I changed the From Email.</summary>

Change it to an address on your website's domain, save, and send a test. If it still doesn't arrive, email <support@agentfire.com>.

</details>

<details>

<summary>Can a form send to my CRM's lead inbox?</summary>

Yes. Add the CRM's lead email address in that form's **Add admin CC's**. For Follow Up Boss, connecting it directly works better: see [How to Connect Follow Up Boss to Your Website](/integrations/follow-up-boss/crm-how-to-connect-your-follow-up-boss-account.md).

</details>

<details>

<summary>Can you change these for me?</summary>

Yes. Email <support@agentfire.com> with the addresses and which forms they're for.

</details>
