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Routing Email Through Your Domain

Wanting to use email through your website's domain? Great! All we'll need to confirm are the right MX records.

Peter Popic avatar
Written by Peter Popic
Updated over a week ago

If you are currently routing your email through your domain, this is what you need to do before we transfer your site to your domain:

We will need to copy your MX records to see where your email services are currently routed. If you provide us your domain URL, we look up your MX records in priority order and update your current records before DNS changes.

Your MX records MUST be updated prior to DNS records being changed. Failure to update MX records to route to your domain may cause email services to abruptly stop without warning.

If you have a GoDaddy account, you can always delegate access to our team to make sure everything goes smoothly. Please review this article to see how it’s done:

All Other Registrars:

If you would like for our team to update the records for you, provide us with your login information and we would be more than happy to make the changes for you.

It would be wise to change the password to something simple before providing us with your login information so you can keep your primary password.

If you are NOT currently running email through your domain, but would like to: 

We recommend Google Workspace, which we believe to be the more popular option for a professional environment and has a great number of features while also having an intuitive interface. If your team decides to use Google Workspace, our team would need to be updated for your MX records to be updated as quickly as possible.

But why do I need to point my Nameservers to you? 

Great question.  There are two major reasons for this.  

  1. We use a global CDN: Your website will be placed on our account, which refers to a geographically distributed group of servers that work together to provide fast delivery of your content. The CDN allows for quick transfer of all your pages, images and videos. Use of the CDN also helps protect your website from any malicious attack while boosting performance considerably, but requires that we control the DNS Zone File.

  2. DNS zone files can be confusing: Last thing we want is to put you in a position where you are in unfamiliar territory that can prove both frustrating and time-consuming to correct errors which can effect your site or other related services from working properly. A DNS Zone file is all your DNS Records in one area(TTL, NS, MX, A & CNAME for example).

Unfamiliar with email routing and hosting topics? Below are some simple terms to have better understanding.

Registrar: This is the company that manages the reservation of domain names. Companies like, HostGator, Godaddy & NameCheap are some of the more popular domain name registrars currently available, they specialize in the sales and resale of domain names on the web.

DNS Zone File: This is similar to a postal address.  A zone file is a central location where instructions for routing various services of your domain name are kept.  These include things like: 

  1. Where your domain is pointed

  2. Where your email is pointed

  3. Where verification of ownership records can be stored for 3rd party services

MX Records: These are mail exchange records that specify the routing of the mail server responsible for sending/receiving messages on behalf of your domain name. If no MX records are found, your messages are returned by the “mailer-daemon” which is the response system for an email server when an email bounces.

Nameservers: When you purchase your domain name, you have the option to keep your DNS records with your current web hosting provider, or point it to another provider. Companies like AgentFire require the Nameservers to point to our server so we can properly deliver your website to the web as well as optimize the speed of your website.

Web Hosting: A hosting service allows you to store your information to present your site on the web. At AgentFire, we host your site for you. This is the only available service we provide, we do not offer email hosting or domain registration services.

Email Hosting: Google, Yahoo, Outlook and many others specialize in receiving and delivery of emails. This hosting services provide us with the MX records needed to route your email to your domain name.

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